Terms of Service

Terms of Service for United States Users

Section 23 of these Terms contains an arbitration agreement and class action waiver that apply to

all claims brought against Rentahobby in the United States. Please read them carefully.

Last Updated: February 3, 2022

Thank you for using Rentahobby!

These Terms of Service (“Terms”) are a binding legal agreement between you and Rentahobby that

govern your use of the websites, applications, and other offerings from Rentahobby (collectively, the

“Rentahobby Platform”). When used in these Terms, “Rentahobby,” “we,” “us,” or “our” refers to the

Rentahobby entity set out on Schedule 1 with whom you are contracting.

The Rentahobby Platform offers an online marketplace that enables users (“Members”) to publish,

offer, search for, and book services. Members who publish and offer services are “Retailers” and

Members who search for, book, or use services are “Guests.” Retailers offer gear (“Gear”), and

accessories (“accessories”), and a variety of travel and other services (collectively, “Retailer

Services,” and each Retailer Service offering, a “Listing”). You must register an account to access

and use many features of the Rentahobby Platform, and must keep your account information

accurate. As the provider of the Rentahobby Platform, Rentahobby does not own, control, offer or

manage any Listings or Retailer Services. Rentahobby is not a party to the contracts concluded

directly between Retailers and Guests, nor is Rentahobby an insurer. Rentahobby is not acting as an

agent in any capacity for any Member, except as specified in the Payments Terms of Service

(“Payment Terms”). To learn more about Rentahobby’s role see Section 16.

We maintain other terms and policies that supplement these Terms like our privacy policy, which

describes our collection and use of personal data, and our Payments Terms, which govern any

payment services provided to Members by the Rentahobby payment entities ("Rentahobby


If you are a Retailer, you are responsible for understanding and complying with all laws, rules,

regulations and contracts with third parties that apply to your Retailer Services.

Guest Terms

1. Our Mission.

Our mission is to create a world where you can belong anywhere. From snowboarding to biking to

fishing, browse through millions of Listings to find the ones that fit the way you like to travel. Learn

more about a Listing by reviewing the description and photos, the Retailer profile, and Guest reviews.

If you have questions, just message the Retailer.

2. Searching and Booking on Rentahobby.

2.1 Searching. You can search for Retailer Services by using criteria like the type of Retailer Service,

travel destination, and travel dates. You can also use filters to refine your search results. Search

results are based on their relevance to your search and other criteria. Relevance considers factors

like price, availability, Reviews, customer service and cancellation history, popularity, previous trips

and saved Listings, Retailer requirements (e.g. minimum or maximum rental days), and more. Learn

more about search results in our Help Center.

2.2 Booking. When you book a Listing, you are agreeing to pay all charges for your booking including

the Listing price, applicable fees like Rentahobby’s service fee, offline fees, taxes, and any other

items identified during checkout (collectively, “Total Price”). You are also agreeing that Rentahobby

Payments may charge and collect any security deposit identified during checkout. When you receive

the booking confirmation, a contract for Retailer Services (sometimes called a reservation in these

Terms) is formed directly between you and the Retailer. The cancellation policy and any other rules,

standards, policies, or requirements identified in the Listing or during checkout form part of your

contract with the Retailer.

2.3 Gear Reservations. A Gear reservation is a limited license to enter, occupy, and use the Gear. The

Retailer retains the right to reclaim the Gear during your stay, to the extent: (i) it is reasonably

necessary, (ii) permitted by your contract with the Retailer, and (iii) consistent with applicable law. If

you hold onto the gear past checkout, the Retailer has the right to make you return the gear in a

manner consistent with applicable law, including by imposing reasonable late return penalties.

3. Cancellations, Travel Issues, Refunds and Booking Modifications.

3.1 Cancellations, Travel Issues, and Refunds. In general, if as a Guest you cancel a reservation, the

amount refunded to you is determined by the cancellation policy that applies to that reservation. But,

in certain situations, other policies take precedence and determine what amount is refunded to you.

If something outside your control forces you to cancel a reservation, you may be eligible for a partial

or full refund under our Extenuating Circumstances Policy. If the Retailer cancels, or you experience

a Travel Issue (as defined in our Guest Refund Policy), you may be eligible for rebooking assistance

or a partial or full refund under the Guest Refund Policy. See each Policy for details about what is

covered, and what refund applies in each situation.

3.2 Booking Modifications. Guests and Retailers are responsible for any booking modifications they

agree to make via the Rentahobby Platform or direct Rentahobby customer service to make on their

behalf ("Booking Modifications"), and agree to pay any additional amounts, fees, or taxes associated

with any Booking Modification.

4. Your Responsibilities and Assumption of Risk.

4.1 Your Responsibilities. You are responsible and liable for your own acts and omissions and are

also responsible for the acts and omissions of anyone you invite to join or provide access to any

Gear, Accessories or other Retailer Service. For example, this means: (i) you are responsible for

leaving Gear in the condition it was in when you received it, and (ii) you must act with integrity, treat

others with respect, and comply with applicable laws at all times. If you are booking for an additional

guest who is a minor or if you bring a minor to a Retailer Service, you must be legally authorized to

act on behalf of the minor and you are solely responsible for the supervision of that minor.

4.2 Your Assumption of Risk. You acknowledge that many activities carry inherent risks and agree

that, to the maximum extent permitted by applicable law, you assume the entire risk arising out of

your access to and use of the Rentahobby Platform and any Content (as defined in Section 10),

including use of any Retailer Service, or any other interaction you have with other Guests whether

in person or online. This means it is your responsibility to investigate a Retailer Service to

determine whether it is suitable for you. For example, Retailer Services may carry risk of illness,

bodily injury, disability, or death, and you freely and willfully assume those risks by choosing to

participate in those Retailer Services.

Host Terms

5. Renting on Rentahobby.

5.1 Retailer. As a Retailer, Rentahobby offers you the opportunity to share your Gear, Accessories, or

other Retailer Services with our vibrant community of Guests - and earn money doing it. It’s easy to

create a Listing and you are in control of how you rent - set your price, availability, and rules for each


5.2 Contracting with Guests. When you accept a booking request, or receive a booking confirmation

through the Rentahobby Platform, you are entering into a contract directly with the Guest, and are

responsible for delivering your Retailer Service under the terms and at the price specified in your

Listing. You are also agreeing to pay applicable fees like Rentahobby’s service fee (and applicable

taxes) for each booking. Rentahobby Payments will deduct amounts you owe from your payout

unless we and you agree to a different method. Any terms, policies or conditions that you include in

any supplemental contract with Guests must: (i) be consistent with these Terms, our Policies, and

the information provided in your Listing, and (ii) be prominently disclosed in your Listing description.

5.3 Independence of Retailers. Your relationship with Rentahobby is that of an independent

individual or entity and not an employee, agent, joint venturer, or partner of Rentahobby, except that

Rentahobby Payments acts as a payment collection agent as described in the Payments Terms.

Rentahobby does not direct or control your Retailer Service, and you agree that you have complete

discretion whether and when to provide Retailer Services, and at what price and on what terms to

offer them.

6. Managing Your Listing.

6.1 Creating and Managing Your Listing. The Rentahobby Platform provides tools that make it easy

for you to set up and manage a Listing. Your Listing must include complete and accurate information

about your Retailer Service, your price, other charges like cleaning fees, resort fees, security

deposits, offline fees, and any rules or requirements that apply to your Guests or Listing. You are

responsible for keeping your Listing information (including calendar availability) and content (like

photos) up-to-date and accurate at all times. We recommend that you obtain appropriate insurance

for your Retailer Services and suggest you carefully review policy terms and conditions including

coverage details and exclusions. You may only maintain one Listing per item, but may have multiple

Listings for a single item if you have multiple quantities of that item.

6.2 Know Your Legal Obligations. You are responsible for understanding and complying with any

laws, rules, regulations, and contracts with third parties that apply to your Listing or Retailer Services.

Information we provide regarding legal requirements is for informational purposes only and you

should independently confirm your obligations. You are responsible for handling and using personal

data of Guests and others in compliance with applicable privacy laws and these Terms, including our

Retailer Privacy Standards. If you have questions about how local laws apply you should always seek

legal advice.

6.3 Search Ranking. The ranking of Listings in search results on the Rentahobby Platform depends

on a variety of factors, including these main parameters:

● Guest search parameters (e.g. time and duration of the trip and price range),

● Listing characteristics (e.g. price, calendar availability, number and quality of images,

Reviews, type of Retailer Service, Retailer status, age of the Listing, average Guest


● Guest booking experience (e.g. customer service and cancellation history of the Retailer,

ease of booking),

● Retailer requirements (e.g. minimum or maximum rental days, booking cut-off time), and

● Guest preferences (e.g. previous trips, saved Listings, location from where the Guest is


Rentahobby may allow Retailers to promote their Listings in search or elsewhere on the Retailer

Platform by paying an additional fee. More information about the factors that determine how your

Listing appears in search results, our current promotional programs (if any), and how we identify

promoted Content can be found in our Help Center.

6.4 Your Responsibilities. You are responsible and liable for your own acts and omissions and are

also responsible for the acts and omissions of anyone you allow to participate in providing your

Retailer Services. You are responsible for setting your price and establishing rules and requirements

for your Listing. You must describe any and all fees and charges in your Listing description and may

not collect any additional fees or charges outside the Rentahobby Platform except those expressly

authorized by our Offline Fee Policy. Do not encourage Guests to create third-party accounts, submit

reviews, provide their contact information, or take other actions outside the Rentahobby Platform in

violation of our Off-Platform Policy.

6.5 Renting as a Team or Organization. If you work with a co-retailer or retailer as part of a team,

business, or other organization, the entity and each individual who participates in providing Retailer

Services is responsible and liable as a Retailer under these Terms. If you accept terms or enter into

contracts, you represent and warrant that you are authorized to enter into contracts for and bind your

team, business or other organization, and that each entity you use is in good standing under the laws

of the place where it is established. If you perform other functions, you represent and warrant that

you are authorized to perform those functions. If you instruct Rentahobby to transfer a portion of

your payout to a co-retailer or other Retailers, or to send payments to someone else, you must be

authorized to do so, and are responsible and liable for the payment amounts and accuracy of any

payout information you provide.

6.6 Your Assumption of Risk. You acknowledge that renting carries inherent risks and agree that

you assume the entire risk arising out of your access to and use of the Rentahobby Platform,

offering Retailer Services, or any interaction you have with other Members whether in person or

online. You agree that you have had the opportunity to investigate the Rentahobby Platform and

any laws, rules, regulations, or obligations that may be applicable to your Listings or Retailer

Services and that you are not relying upon any statement of law made by Rentahobby.

7. Cancellations, Travel Issues, and Booking Modifications.

7.1 Cancellations and Travel Issues. In general, if a Guest cancels a reservation, the amount paid to

you is determined by the cancellation policy that applies to that reservation. As a retailer, you should

not cancel on a Guest without a valid reason under our Extenuating Circumstances Policy or

applicable law. If you cancel on a Guest without such a valid reason, we may impose a cancellation

fee and other consequences. If: (i) a Guest experiences a Travel Issue (as defined by the Guest

Refund Policy), (ii) an Extenuating Circumstance arises, or (iii) a reservation is cancelled under

Section 13 of these Terms, the amount you are paid will be reduced by the amount we refund or

otherwise provide to the Guest, and by any other reasonable costs we incur as a result of the

cancellation. If a Guest receives a refund after you have already been paid, or the amount of the

refund and other costs incurred by Rentahobby exceeds your payout, Rentahobby (via Rentahobby

Payments) may recover that amount from you, including by offsetting the refund against your future

payouts. You agree that Rentahobby’s Guest Refund Policy, Extenuating Circumstances Policy, and

these Terms preempt the cancellation policy you set in situations where they allow for the

cancellation of a reservation and/or the issuance of refunds to Guests. If we reasonably expect to

provide a refund to a Guest under one of these policies, we may delay release of any payout for that

reservation until a refund decision is made. See each Policy for details about what is covered, and

what your payout will be in each situation.

7.2 Booking Modifications. Retailers and Guests are responsible for any Booking Modifications they

agree to make via the Rentahobby Platform or direct Rentahobby customer service to make on their

behalf, and agree to pay any additional amounts, fees or taxes associated with a Booking


8. Taxes.

8.1 Retailer Taxes. As a retailer, you are responsible for determining and fulfilling your obligations

under applicable laws to report, collect, remit, or include in your price any applicable VAT or other

indirect taxes, occupancy taxes, tourist, income, or other taxes ("Taxes").

8.2 Collection and Remittance by Rentahobby. In jurisdictions where Rentahobby facilitates the

collection and/or remittance of taxes on behalf of Retailers, you instruct and authorize Rentahobby

to collect taxes on your behalf, and/or to remit such taxes to the relevant tax authority. Any taxes

that are collected and/or remitted by Rentahobby are identified to Members on their transaction

records, as applicable. Rentahobby may seek additional amounts from Members (including by

deducting such amounts from future payouts) in the event that the taxes collected and/or remitted

are insufficient to fully discharge that Members’ tax obligations, and you agree that your sole remedy

for taxes collected by Rentahobby is a refund from the applicable tax authority. You acknowledge

and agree that we retain the right, with prior notice to affected Members, to cease the collection and

remittance of taxes in any jurisdiction for any reason.

8.3 Tax Information. In certain jurisdictions, Tax regulations may require that we collect and/or

report Tax information about you, or withhold Taxes from payouts to you, or both. If you fail to

provide us with documentation that we determine to be sufficient to support any such obligation to

withhold Taxes from payouts to you, we may withhold payouts up to the amount as required by law,

until sufficient documentation is provided. You agree that Rentahobby may issue on your behalf

invoices or similar documentation for VAT, GST, consumption or other Taxes for your Retailer

Services to facilitate accurate tax reporting by you, our Guests, and/or their organizations.

General Terms

9. Reviews.

After each Retailer Service, Guests and Retailers will have an opportunity to review each other. Your

Review must be accurate and may not contain any discriminatory, offensive, defamatory, or other

language that violates our Content Policy or Review Policy. Reviews are not verified by Rentahobby

for accuracy and may be incorrect or misleading.

10. Content.

Parts of the Rentahobby Platform enable you to provide feedback, text, photos, audio, video,

information, and other content (collectively, “Content”). By providing Content, in whatever form and

through whatever means, you grant Rentahobby a non-exclusive, worldwide, royalty-free, irrevocable,

perpetual, sub-licensable and transferable license to copy, modify, prepare derivative works of,

distribute, publish and otherwise exploit, that Content, without limitation. If Content includes

personal information, our Privacy Policy describes how we use that personal information. Where

Rentahobby pays for the creation of Content or facilitates its creation, Rentahobby may own that

Content, in which case supplemental terms or disclosures will say that. You are solely responsible

for all Content that you provide and warrant that you either own it or are authorized to grant

Rentahobby the rights described in these Terms. You are responsible and liable if any of your

Content violates or infringes the intellectual property or privacy rights of any third party. Content

must comply with our Content Policy and Nondiscrimination Policy, which prohibit, among other

things, discriminatory, obscene, harassing, deceptive, violent, and illegal content. You agree that

Rentahobby may make available services or automated tools to translate Content and that your

Content may be translated using such services or tools. Rentahobby does not guarantee the

accuracy or quality of translations and Members are responsible for confirming the accuracy of such


11. Fees.

Rentahobby may charge fees (and applicable Taxes) to Retailers and Guests for use of the

Rentahobby Platform. More information about when service fees apply and how they are calculated

can be found on our Service Fees page. Except as otherwise provided on the Rentahobby Platform,

service fees are non-refundable. Rentahobby reserves the right to change the service fees at any

time, and will provide Members notice of any fee changes before they become effective. Fee

changes will not affect bookings made prior to the effective date of the fee change. If you disagree

with a fee change you may terminate this agreement at any time pursuant to Section 13.2.

12. Rentahobby Platform Rules.

12.1 Rules. You must follow these rules and must not help or induce others to break or circumvent

these rules.

● Act with integrity and treat others with respect

○ Do not lie, misrepresent something or someone, or pretend to be someone else.

○ Be polite and respectful when you communicate or interact with others.

○ Follow our Nondiscrimination Policy and do not discriminate against or harass


● Do not scrape, hack, reverse engineer, compromise or impair the Rentahobby Platform

○ Do not use bots, crawlers, scrapers, or other automated means to access or collect

data or other content from or otherwise interact with the Rentahobby Platform.

○ Do not hack, avoid, remove, impair, or otherwise attempt to circumvent any security

or technological measure used to protect the Rentahobby Platform or Content.

○ Do not decipher, decompile, disassemble, or reverse engineer any of the software or

hardware used to provide the Rentahobby Platform.

○ Do not take any action that could damage or adversely affect the performance or

proper functioning of the Rentahobby Platform.

● Only use the Rentahobby Platform as authorized by these Terms or another agreement with


○ You may only use another Member’s personal information as necessary to facilitate a

transaction using the Rentahobby Platform as authorized by these Terms.

○ Do not use the Rentahobby Platform, our messaging tools, or Members’ personal

information to send commercial messages without the recipient’s express consent.

○ You may use Content made available through the Rentahobby Platform solely as

necessary to enable your use of the Rentahobby Platform as a Guest or Retailer.

○ Do not use Content unless you have permission from the Content owner or the use is

authorized by us in these Terms or another agreement you have with us.

○ Do not request, make, or accept a booking or any payment outside of the Rentahobby

Platform to avoid paying fees, taxes or for any other reason. See our Offline Fee

Policy for exceptions.

○ Do not require or encourage Guests to open an account, leave a review, complete a

survey, or otherwise interact, with a third party website, application or service before,

during or after a reservation, unless authorized by Rentahobby.

○ Do not engage in any practices that are intended to manipulate our search algorithm.

○ Do not book Retailer Services unless you are actually using the Retailer Services.

○ Do not use, copy, display, mirror or frame the Retailer Platform, any Content, any

Retailer branding, or any page layout or design without our consent.

● Honor your legal obligations

○ Understand and follow the laws that apply to you, including privacy, data protection,

and export laws.

○ If you provide us with someone else’s personal information, you: (i) must do so in

compliance with applicable law, (ii) must be authorized to do so, and (iii) authorize us

to process that information under our Privacy Policy.

○ Read and follow our Terms, Policies and Standards.

○ Do not use the name, logo, branding, or trademarks of Rentahobby or others without


○ Do not use or register any domain name, social media handle, trade name, trademark,

branding, logo, or other source identifier that may be confused with Rentahobby


○ Do not offer Retailer Services that violate the laws or agreements that apply to you.

12.2 Reporting Violations. If you believe that a Member, Listing or Content poses an imminent risk of

harm to a person or item, you should immediately contact local authorities before contacting

Rentahobby. In addition, if you believe that a Member, Listing or Content has violated our Standards,

you should report your concerns to Rentahobby. If you reported an issue to local authorities,

Rentahobby may request a copy of that report. Except as required by law, you agree that we are not

obligated to take action in response to any report.

12.3 Copyright Notifications. If you believe that Content on the Rentahobby Platform infringes

copyrights, please notify us in accordance with our Copyright Policy.

13. Termination, Suspension and other Measures.

13.1 Term. The agreement between you and Rentahobby reflected by these Terms is effective when

you access the Rentahobby Platform (for example to create an account) and remains in effect until

either you or we terminate the agreement in accordance with these Terms.

13.2 Termination. You may terminate this agreement at any time by sending us an email or by

deleting your account. Rentahobby may terminate this agreement and your account for any reason

by giving you 30 days’ notice via email or using any other contact information you have provided for

your account. Rentahobby may also terminate this agreement immediately and without notice and

stop providing access to the Rentahobby Platform if you breach these Terms, you violate our

Policies, you violate applicable laws, or we reasonably believe termination is necessary to protect

Rentahobby, its Members, or third parties. If your account has been inactive for more than two years,

we may terminate your account without prior notice.

13.3 Member Violations. If (i) you breach these Terms, our Policies, or our Standards, (ii) you violate

applicable laws, regulations, or third-party rights, or (iii) Rentahobby believes it is reasonably

necessary to protect Rentahobby, its Members, or third parties; Rentahobby may, with or without

prior notice:

● suspend or limit your access to or use of the Rentahobby Platform and/or your account;

● suspend or remove Listings, Reviews, or other Content;

● cancel pending or confirmed bookings; or

● suspend or revoke any special status associated with your account.

For minor violations or where otherwise appropriate as Rentahobby determines in its sole discretion,

you will be given notice of any intended measure by Rentahobby and an opportunity to resolve the

issue. You may appeal actions taken by us under this Section by contacting customer service. If a

reservation is cancelled under this Section, the amount paid to the Retailer will be reduced by the

amount we refund or otherwise provide to the Guest, and by any other costs we incur as a result of

the cancellation.

13.4 Legal Mandates. Retailers may take any action it determines is reasonably necessary to comply

with applicable law, or the order or request of a court, law enforcement, or other administrative

agency or governmental body, including the measures described above in Section 13.3.

13.5 Effect of Termination. If you are a Retailer and terminate your Rentahobby account, any

confirmed booking(s) will be automatically cancelled and your Guests will receive a full refund. If you

terminate your account as a Guest, any confirmed booking(s) will be automatically cancelled and any

refund will depend upon the terms of the reservation’s cancellation policy. When this agreement has

been terminated, you are not entitled to a restoration of your account or any of your Content. If your

access to or use of the Rentahobby Platform has been limited, or your Rentahobby account has been

suspended, or this agreement has been terminated by us, you may not register a new account or

access or use the Rentahobby Platform through an account of another Member.

13.6 Survival. Parts of these Terms that by their nature survive termination, will survive termination

of this agreement, including Sections 2 through 26.

14. Modification.

Rentahobby may modify these Terms at any time. When we make material changes to these Terms,

we will post the revised Terms on the Rentahobby Platform and update the “Last Updated” date at

the top of these Terms. We will also provide you with notice of any material changes by email at

least 30 days before the date they become effective. If you disagree with the revised Terms, you may

terminate this agreement immediately as provided in these Terms. If you do not terminate your

agreement before the date the revised Terms become effective, your continued access to or use of

the Rentahobby Platform will constitute acceptance of the revised Terms.

15. Resolving Complaints and Damage Claims.

If a Member provides evidence that another Member damaged their real or personal property

("Damage Claim"), the complaining Member can seek compensation through the Resolution Center.

If the complaining Member escalates a Damage Claim to Rentahobby, the other Member will be

given an opportunity to respond. If the responding Member agrees to pay, or Rentahobby determines

in its sole discretion that they are responsible for the Damage Claim, Rentahobby via Rentahobby

Payments can collect any sums required to cover the Damage Claim from the responding Member

and/or against any security deposit. You agree that Rentahobby may seek to recover from you under

any insurance policies you maintain and that Rentahobby may also pursue against you any remedies

it may have available under applicable law. You agree to cooperate in good faith, provide any

information Rentahobby requests, execute documents, and take further reasonable action, in

connection with Damage Claims, Member complaints, claims under insurance policies, or other

claims related to your provision or use of Retailer Services.

16. Rentahobby’s Role.

We offer a platform that enables Members to publish, offer, search for, and book Retailer Services.

While we work hard to ensure our Members have great experiences using Rentahobby, we do not and

cannot control the conduct of Guests and Retailers. You acknowledge that Rentahobby has the right,

but does not have any obligation, to monitor the use of the Rentahobby Platform and verify

information provided by our Members. For example, we may review, disable access to, remove, or

edit Content to: (i) operate, secure and improve the Rentahobby Platform (including for fraud

prevention, risk assessment, investigation and customer support purposes); (ii) ensure Members’

compliance with these Terms; (iii) comply with applicable law or the order or requirement of a court,

law enforcement or other administrative agency or governmental body; (iv) address Content that we

determine is harmful or objectionable; (v) take actions set out in these Terms; and (vi) maintain and

enforce any quality or eligibility criteria, including by removing Listings that don’t meet quality and

eligibility criteria. Members acknowledge and agree that Rentahobby administers its Policies (such

as our Extenuating Circumstances Policy) and Standards (such as basic requirements for retailers),

including decisions about whether and how to apply them to a particular situation, at its sole

discretion. Members agree to cooperate with and assist Rentahobby in good faith, and to provide

Rentahobby with such information and take such actions as may be reasonably requested by

Rentahobby with respect to any investigation undertaken by Rentahobby regarding the use or abuse

of the Rentahobby Platform. Rentahobby is not acting as an agent for any Member except for where

Rentahobby Payments acts as a collection agent as provided in the Payments Terms.

17. Member Accounts.

You must register an account to access and use many features of the Rentahobby Platform.

Registration is only permitted for legal entities, partnerships and natural persons who are 18 years or

older. You represent and warrant that you are not a person or entity barred from using the

Rentahobby Platform under the laws of the United States, your place of residence, or any other

applicable jurisdiction. You must provide accurate, current, and complete information during

registration and keep your account information up-to-date. You may not register more than one

account or transfer your account to someone else. You are responsible for maintaining the

confidentiality and security of your account credentials and may not disclose your credentials to any

third party. You are responsible and liable for activities conducted through your account and must

immediately notify Rentahobby if you suspect that your credentials have been lost, stolen, or your

account is otherwise compromised. If and as permitted by applicable law, we may, but have no

obligation to (i) ask you to provide identification or other information, (ii) undertake checks designed

to help verify your identity or background, (iii) screen you against third-party databases or other

sources and request reports from service providers, and (iv) obtain reports from public records of

criminal convictions or sex offender registrations or their local equivalents.

18. Disclaimer of Warranties.

We provide the Rentahobby Platform and all Content “as is” without warranty of any kind and we

disclaim all warranties, whether express or implied. For example: (i) we do not endorse or warrant

the existence, conduct, performance, safety, quality, legality or suitability of any Guest, Retailer,

Retailer Service, Listing or third party; (ii) we do not warrant the performance or non-interruption of

the Rentahobby Platform; and (iii) we do not warrant that verification, identity or background

checks conducted on Listings or Members (if any) will identify past misconduct or prevent future

misconduct. Any references to a Member or Listing being "verified" (or similar language) indicate

only that the Member or Listing or Rentahobby has completed a relevant verification or

identification process and nothing else. The disclaimers in these Terms apply to the maximum

extent permitted by law. If you have statutory rights or warranties we cannot disclaim, the duration

of any such statutorily required rights or warranties, will be limited to the maximum extent

permitted by law.

19. Limitations on Liability.

Neither Rentahobby (including its affiliates and personnel) nor any other party involved in creating,

producing, or delivering the Rentahobby Platform or any Content will be liable for any incidental,

special, exemplary or consequential damages, including lost profits, loss of data or loss of

goodwill, service interruption, computer damage or system failure or the cost of substitute

products or services, or for any damages for personal or bodily injury or emotional distress arising

out of or in connection with (i) these Terms, (ii) the use of or inability to use the Rentahobby

Platform or any Content, (iii) any communications, interactions or meetings you may have with

someone you interact or meet with through, or as a result of, your use of the Rentahobby Platform,

or (iv) publishing or booking of a Listing, including the provision or use of Retailer Services,

whether based on warranty, contract, tort (including negligence), product liability or any other legal

theory, and whether or not Rentahobby has been informed of the possibility of such damage, even

if a limited remedy set out in these Terms is found to have failed of its essential purpose.

Except for our obligation to transmit payments to Retailers under these Terms, or make payments

under the Rentahobby Retailer Guarantee, in no event will Rentahobby’s aggregate liability for any

claim or dispute arising out of or in connection with these Terms, your interaction with any

Members, or your use of or inability to use the Rentahobby Platform, any Content, or any Retailer

Service, exceed: (A) to Guests, the amount you paid as a Guest during the 12-month period prior to

the event giving rise to the liability, (B) to Retailers, the amount paid to you as a Retailer in the

12-month period prior to the event giving rise to the liability, or (C) to anyone else, one hundred

U.S. dollars (US$100).

These limitations of liability and damages are fundamental elements of the agreement between

you and Rentahobby. If applicable law does not allow the limitations of liability set out in these

Terms, the above limitations may not apply to you.

20. Indemnification.

To the maximum extent permitted by applicable law, you agree to release, defend (at Rentahobby’s

option), indemnify, and hold Rentahobby (including Rentahobby Payments, other affiliates, and

their personnel) harmless from and against any claims, liabilities, damages, losses, and expenses,

including, without limitation, reasonable legal and accounting fees, arising out of or in any way

connected with: (i) your breach of these Terms (including any supplemental or additional terms

that apply to a product or feature) or our Policies or Standards, (ii) your improper use of the

Rentahobby Platform, (iii) your interaction with any Member, renting of Gear and/or accessories, or

other Retailer Service, including without limitation any injuries, losses or damages (whether

compensatory, direct, incidental, consequential or otherwise) of any kind arising in connection with

or as a result of such interaction, stay, participation or use, (iv) your failure, or our failure at your

direction, to accurately report, collect or remit Taxes, or (v) your breach of any laws, regulations or

third party rights such as intellectual property or privacy rights.

21. Contracting Entities.

Based on your country of residence or establishment and what you are doing on the Rentahobby

Platform, Schedule 1 below sets out the Rentahobby entity with whom you are contracting. If we

identify through the Rentahobby Platform, a Rentahobby entity other than the one set out on

Schedule 1 as being responsible for a product, feature or transaction, the Rentahobby entity so

identified is your contracting entity with respect to that product, feature or transaction. If you change

your country of residence or establishment, the Rentahobby company you contract with (as set out

on Schedule 1) and the applicable version of the Terms of Service will be determined by your new

country of residence or establishment, from the date on which your country of residence or

establishment changes.

22. United States Governing Law and Venue.

If you reside or have your place of establishment in the United States, these Terms will be interpreted

in accordance with the laws of the State of California and the United States of America, without

regard to conflict-of-law provisions. Judicial proceedings (other than small claims actions) that are

excluded from the arbitration agreement in Section 23 must be brought in state or federal court in

Los Angeles, California, unless we both agree to some other location. You and we both consent to

venue and personal jurisdiction in Los Angeles, California.

23. United States Dispute Resolution and Arbitration Agreement.

23.1 Application. This Arbitration Agreement only applies to you if your country of residence or

establishment is the United States. If your country of residence or establishment is not the United

States, and you nevertheless attempt to bring any legal claim against Rentahobby in the United

States, this Arbitration Agreement will apply for determination of the threshold issue of whether this

Section 23 applies to you, and all other threshold determinations, including residency, arbitrability,

venue, and applicable law.

23.2 Overview of Dispute Resolution Process. Rentahobby is committed to participating in a

consumer-friendly dispute resolution process. To that end, these Terms provide for a two-part

process for individuals to whom this Section 23 applies: (1) an informal negotiation directly with

Rentahobby’s customer service team (described in paragraph 23.3, below), and if necessary (2) a

binding arbitration administered by the American Arbitration Association (“AAA”). You and

Rentahobby each retain the right to seek relief in small claims court as an alternative to arbitration.

23.3 Mandatory Pre-Arbitration Dispute Resolution and Notification. At least 30 days prior to

initiating an arbitration, you and Rentahobby each agree to notify the other party of the dispute in

writing and attempt in good faith to negotiate an informal resolution. You must send your notice of

dispute to Rentahobby by mailing it to Rentahobby’s agent for service: Contact For Details.

Rentahobby will send its notice of dispute to the email address associated with your Rentahobby

account. A notice of dispute must include: the party’s name and preferred contact information, a

brief description of the dispute, and the relief sought. If the parties are unable to resolve the dispute

within the 30-day period, only then may either party commence arbitration by filing a written Demand

for Arbitration (available at www.adr.org) with the AAA and providing a copy to the other party as

specified in the AAA Rules (available at www.adr.org).

23.4 Agreement to Arbitrate. You and Rentahobby mutually agree that any dispute, claim or

controversy arising out of or relating to these Terms or the applicability, breach, termination,

validity, enforcement or interpretation thereof, or any use of the Rentahobby Platform, Retailer

Services, or any Content (collectively, “Disputes”) will be settled by binding individual arbitration

(the “Arbitration Agreement”). If there is a dispute about whether this Arbitration Agreement can be

enforced or applies to our Dispute, you and Rentahobby agree that the arbitrator will decide that


23.5 Exceptions to Arbitration Agreement. You and Rentahobby each agree that the following

causes of action and/or claims for relief are exceptions to the Arbitration Agreement and will be

brought in a judicial proceeding in a court of competent jurisdiction (as defined by Section 22): (i)

any claim or cause of action alleging actual or threatened infringement, misappropriation or violation

of a party’s copyrights, trademarks, trade secrets, patents, or other intellectual property rights; (ii) any

claim or cause of action seeking emergency injunctive relief based on exigent circumstances (e.g.,

imminent danger or commission of a crime, hacking, cyber-attack); or (iii) a request for the remedy

of public injunctive relief. You and Rentahobby agree that the remedy of public injunctive relief will

proceed after the arbitration of all arbitrable claims, remedies, or causes of action, and will be stayed

pending the outcome of the arbitration pursuant to section 3 of the Federal Arbitration Act.

23.6 Arbitration Rules and Governing Law. This Arbitration Agreement evidences a transaction in

interstate commerce and the Federal Arbitration Act governs all substantive and procedural

interpretation and enforcement of this provision. The arbitration will be administered by AAA in

accordance with the Consumer Arbitration Rules and/or other AAA arbitration rules determined to be

applicable by the AAA (the “AAA Rules“) then in effect, except as modified here. The AAA Rules are

available at www.adr.org. In order to initiate arbitration, a completed written demand (available at

www.adr.org) must be filed with the AAA and provided to the other party, as specified in the AAA


23.7 Modification to AAA Rules - Arbitration Hearing/Location. In order to make the arbitration

most convenient to you, Rentahobby agrees that any required arbitration hearing may be conducted,

at your option: (a) in the U.S. county where you reside; (b) in Los Angeles County; (c) via phone or

video conference; or (d) if all parties agree, by solely the submission of documents to the arbitrator.

23.8 Modification of AAA Rules - Attorney’s Fees and Costs. Your arbitration fees and your share of

arbitrator compensation shall be governed by the AAA Rules and, where appropriate, limited by the

AAA Consumer Rules. If such costs are determined by the arbitrator to be excessive, Rentahobby will

pay all arbitration fees and expenses. Either party may make a request that the arbitrator award

attorneys’ fees and costs upon proving that the other party has asserted a claim, cross-claim or

defense that is groundless in fact or law, brought in bad faith or for the purpose of harassment, or is

otherwise frivolous, as allowed by applicable law and the AAA Rules.

23.9 Arbitrator’s Decision. The arbitrator’s decision will include the essential findings and

conclusions upon which the arbitrator based the award. Judgment on the arbitration award may be

entered in any court with proper jurisdiction. The arbitrator may award any relief allowed by law or

the AAA Rules, but declaratory or injunctive relief may be awarded only on an individual basis and

only to the extent necessary to provide relief warranted by the claimant’s individual claim.

23.10 Jury Trial Waiver. You and Rentahobby acknowledge and agree that we are each waiving the

right to a trial by jury as to all arbitrable Disputes.

23.11 No Class Actions or Representative Proceedings. You and Rentahobby acknowledge and

agree that, to the fullest extent permitted by law, we are each waiving the right to participate as a

plaintiff or class member in any purported class action lawsuit, class-wide arbitration, private

attorney general action, or any other representative or consolidated proceeding. Unless we agree in

writing, the arbitrator may not consolidate more than one party’s claims and may not otherwise

preside over any form of any class or representative proceeding. If there is a final judicial

determination that applicable law precludes enforcement of the waiver contained in this paragraph

as to any claim, cause of action or requested remedy, then that claim, cause of action or requested

remedy, and only that claim, cause of action or requested remedy, will be severed from this

agreement to arbitrate and will be brought in a court of competent jurisdiction. In the event that a

claim, cause of action or requested remedy is severed pursuant to this paragraph, then you and we

agree that the claims, causes of action or requested remedies that are not subject to arbitration will

be stayed until all arbitrable claims, causes of action and requested remedies are resolved by the


23.12 Severability. Except as provided in Section 23.11, in the event that any portion of this

Arbitration Agreement is deemed illegal or unenforceable, such provision will be severed and the

remainder of the Arbitration Agreement will be given full force and effect.

23.13 Changes to Agreement to Arbitrate. If Rentahobby changes this Section 23 after the date you

last accepted these Terms (or accepted any subsequent changes to these Terms), you may reject

that change by sending us written notice (including by email) within 30 days of the date the change

is effective. Rejecting a new change, however, does not revoke or alter your prior consent to any

earlier agreements to arbitrate any Dispute between you and Rentahobby (or your prior consent to

any subsequent changes thereto), which will remain in effect and enforceable as to any Dispute

between you and Rentahobby.

23.14 Survival. Except as provided in Section 23.12 and subject to Section 13.6, this Section 23 will

survive any termination of these Terms and will continue to apply even if you stop using the

Rentahobby Platform or terminate your Rentahobby account.

26. Miscellaneous.

26.1 Other Terms Incorporated by Reference. Our Retailer Guarantee Terms, Guest Refund Policy,

Content Policy, Nondiscrimination Policy, Extenuating Circumstances Policy, Policies, Standards and

other supplemental policies and terms linked to in these Terms apply to your use of the Rentahobby

Platform, are incorporated by reference, and form part of your agreement with Rentahobby.

26.2 Interpreting these Terms. Except as they may be supplemented by additional terms, conditions,

policies, guidelines, standards, and in-product disclosures, these Terms (including those items

incorporated by reference) constitute the entire agreement between Rentahobby and you pertaining

to your access to or use of the Rentahobby Platform and supersede any and all prior oral or written

understandings or agreements between Rentahobby and you. These Terms do not and are not

intended to confer any rights or remedies upon anyone other than you and Rentahobby. If any

provision of these Terms is held to be invalid or unenforceable, except as otherwise indicated in

Section 23.11 above, such provision will be struck and will not affect the validity and enforceability of

the remaining provisions. Where the word “will” is used in these Terms it connotes an obligation with

the same meaning as “shall.”

26.3 No Waiver. Rentahobby’s failure to enforce any right or provision in these Terms will not

constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing.

Except as expressly set forth in these Terms, the exercise by either party of any of its remedies under

these Terms will be without prejudice to its other remedies under these Terms or otherwise

permitted under law.

26.4 Assignment. You may not assign, transfer or delegate this agreement or your rights and

obligations hereunder without Rentahobby’s prior written consent. Rentahobby may without

restriction assign, transfer or delegate this agreement and any rights and obligations hereunder, at

its sole discretion, with 30 days’ prior notice.

26.5 Notice. Unless specified otherwise, any notices or other communications to Members

permitted or required under this agreement, will be provided electronically and given by Rentahobby

via email, Rentahobby Platform notification, messaging service (including SMS), or any other contact

method we enable and you provide.

26.6 Third-Party Services. The Rentahobby Platform may contain links to third-party websites,

applications, services or resources (“Third-Party Services”) that are subject to different terms and

privacy practices. Rentahobby is not responsible or liable for any aspect of such Third-Party Services

and links to such Third-Party Services are not an endorsement.

26.7 Google Terms. Some translations on the Rentahobby Platform are powered by Google. Google

disclaims all warranties related to the translations, express or implied, including any warranties of

accuracy, reliability, and any implied warranties for merchantability, fitness for a particular purpose

and non-infringement. Some areas of the Rentahobby Platform implement Google Maps/Earth

mapping services, including Google Maps API(s). Your use of Google Maps/Earth is subject to the

Google Maps/Google Earth Additional Terms of Service.

26.9 Rentahobby’s Platform Content. Content made available through the Rentahobby Platform may

be protected by copyright, trademark, and/or other laws of the United States and other countries.

You acknowledge that all intellectual property rights for that Content are the exclusive property of

Rentahobby and/or its licensors and agree that you will not remove, alter or obscure any copyright,

trademark, service mark or other proprietary rights notices. You may not use, copy, adapt, modify,

prepare derivative works of, distribute, license, sell, transfer, publicly display, publicly perform,

transmit, broadcast or otherwise exploit any Content accessed through the Rentahobby Platform

except to the extent you are the legal owner of that Content or as expressly permitted in these

Terms. Subject to your compliance with these Terms, Rentahobby grants you a limited,

non-exclusive, non-sublicensable, revocable, non-transferable license to (i) download and use the

Application on your personal device(s); and (ii) access and view the Content made available on or

through the Rentahobby Platform and accessible to you, solely for your personal and

non-commercial use.

26.11 Force Majeure. Rentahobby shall not be liable for any delay or failure to perform resulting

from causes outside its reasonable control, including, but not limited to, acts of God, natural

disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents,

pandemics, epidemics or disease, strikes or shortages of transportation facilities, fuel, energy, labor

or materials.

26.12 Emails and SMS. You will receive administrative communications from us using the email

address or other contact information you provide for your Rentahobby account. Enrollment in

additional email subscription programs will not affect the frequency of these administrative emails,

though you should expect to receive additional emails specific to the program(s) to which you have

subscribed. You may also receive promotional emails from us. No fee is charged for these

promotional emails, but third-party data rates could apply. You can control whether you receive

promotional emails using the notification preferences in your account settings. Please note that you

will not be able to take advantage of certain promotions if you disable certain communication

settings or do not have an Rentahobby account. In the U.S. if you consent to receive SMS (text

messages) from us, you will be subject to our SMS Terms.

26.13 Contact Us. If you have any questions about these Terms please email us.